Shipping Policy
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
As all our shipping are handled by third party postal service, do note that there would be potential delays due to high volume of orders or postal service disruption that are outside of our control. Nevertheless, we are always trying out best to ship out your items as soon as possible.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
International Shipping
We now ship to Singapore. For items below 23kg, the shipping charges will be displayed at checkout after you entered your address. For heavier items, please contact us directly.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at messyplaydontcare@gmail.com with your name and order number, and we will look into it for you.